Managing Your Orders

Whenever a customer places an order from your made-to-

order menu, a new order card will be added to your

pending list with a status of "Pending". 

The customer will not be charged yet until you review and

accept the order. To accept the order, click on the "Accept"

button. 

Once an order is accepted, the customer is charged and the

status of the order is changed to "Active". The order card

will also be moved to the active section

Once you have fulfilled an order, go to the order and tap

the "Mark Complete" button. This will move the order to

the "Completed" section

If you decline an order, you will need to provide a reason

for your declination and the customer will be notified

about your reason. The order will then be moved to the

"Cancelled" section after this action.